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Thursday, June 29 • 9:15am - 10:15am
MoFo Skill Share - You + the CRM - what is it and how it can support your programs

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The Salesforce “Customer Relationship Management” system, or CRM, will become the main centralized source of data for the Mozilla Network where staff can have a holistic view of network members and their engagement with Mozilla. We will share potential use cases to illustrate the importance of using data and analysis to cultivate stronger relationships with network members. Harness the power of this related data to help you gain more insight into your community. You can use this information to identify key contacts that you may wish to invite to speak at or lead events. (Space is limited)


Arliss Collins

Data & Metrics Lead, Insights Team, Mozilla Foundation
Data & Metrics for the Mozilla network as part of the Insights team at the foundation.

Thursday June 29, 2017 9:15am - 10:15am
Franciscan B Hilton, BR Level, All Towers

Attendees (4)